
Rusted Orange Craftworks Co Reviews
(Rated by 1803 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
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%OFFOverall Rating
4.5
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality5.0
- Shipping & Delivery5.0
- Good Value5.0
- Customer Service4.0
Recent Customer Reviews (3)
Joseph Nixon
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Jasmine Welch
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Jan Gersten
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Payment Methods
Accepted Payment Options:
Prices for items on Rustedorange.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Rusted Orange Craftworks Co credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Rusted Orange Craftworks Co Pros & Cons
Pros
1
Unique Products: They offer personalized decor and meaningful gifts that help unite families and make houses feel more like homes.
2
Customer Service: They strive to ensure customers are over-the-moon with every order and have a 7 Day Store Credit Guarantee for unsatisfied purchases.
3
Handcrafted: The company is homegrown and handcrafted, making each product unique.
4
Wholesale and Retail Options: They offer both wholesale and retail pricing with flexible payment terms and shipping options.
CONS
1
Customer Satisfaction Issues: Many customers have reported dissatisfaction with their purchases, citing issues with product quality and packaging.
2
Shipping Delays: Some customers have experienced delays in receiving their orders, which can be frustrating, especially during peak seasons.
3
Customer Service Response Time: While they generally respond to emails within 24 hours, some customers have reported difficulty in getting a phone number to speak with a human being.
4
Product Misrepresentation: There have been instances where products did not match the descriptions provided, leading to customer dissatisfaction.
Rusted Orange Craftworks Co Features and Benefits
Features
Homegrown and Handcrafted
The company was started as a hobby by childhood best friends and quickly blossomed into an exciting and challenging business.
Unique Products
They create products that serve to unite families and make houses feel more like homes with beautiful, personalized decor and meaningful gifts.
Customer Service
They strive to ensure customers are over-the-moon with every order.
Product Care Instructions
Your piece comes as laser cut raw, unsealed metal. They provide detailed instructions on how to care for your product, including how to speed up the rusting process if desired.
Top Sellers
They offer a selection of customer favorites for you to choose from.
7 Day Store Credit Guarantee
If not satisfied with purchase, mail order back within 7 days of delivery for store credit equal to item cost (original shipping not refunded, return shipping not covered).
Wholesale and Retail Options
Offers both wholesale and retail pricing with flexible payment terms and shipping options.
Wholesale Partnership with Faire
$100 off first order, free shipping for one year, free returns on first order, 60-day net payment terms (minimum order $125).
Retail Shipping
$6.99 for first item and $2.99 for each additional item, or free with cart total of $40 or more within the US.
Non-Personalized Items Returns
Request return and refund within 3 business days of delivery (original shipping not refunded, return shipping not covered).
Production Timeline
Typically 5-7 business days from purchase to shipping, on a first-come, first-served basis.
Shipping Coverage
Ships to all 50 US states.