Rusted Orange Craftworks Co Reviews

Rusted Orange Craftworks Co. offers both wholesale and retail pricing. For wholesale orders, they partner with Faire to offer $100 off your first wholesale order, free shipping for one year, free returns on your first order, and 60-day net payment terms. The minimum order for wholesale is $125. If you're not a business but ordering at least 10 of the same product, you can contact them for bulk pricing.

For retail orders, their production timeline from order to shipping is typically 5-7 business days. Shipping is $6.99 for the first item and $2.99 for each additional item, or free with a cart total of $40 or more within the US. They ship to all 50 US states. If you need more specific pricing information, you may need to visit their website or contact them directly.

Rusted Orange Craftworks Co. offers a variety of products that are popular among its customers. Some of the bestsellers include the "I Am a Disciple of Jesus Christ" ornament, tabletop sign, and wall decor, Humorous House Plant Stake 5 pack, Scatter Sunshine Tag - 5 pack, and Candy Conversation Hearts. They also offer Personalized Memorial Ornaments, Tabletop Pet Memorial Gift Plaques, and Pet Grave Markers in different styles. The company is known for its personalized decor and meaningful gifts that help to unite families and make houses feel more like homes. Customers have left positive reviews about the quality and craftsmanship of the products. If you need customer service help, you can reach out to them via email.

Rusted Orange Craftworks Co., the company behind rustedorange.com, accepts various payment methods. These include Visa, MasterCard, Affinity Card, American Express cards, and online payment methods such as PayPal. Please note that all payment cards, including credit and debit cards, are subject to validation checks and authorization by the card issuer.

The return policy of Rusted Orange Craftworks Co. is as follows:

If your order is damaged, defective, or incorrect, you should refer to their Damaged and Defective Warranty policy and email them at service@rustedorange.com. They offer a 7 Day Store Credit Guarantee. If you are not satisfied with your purchase, you can mail your order back to them within 7 calendar days of delivery and they will issue store credit to you in the amount you paid for the item, once they confirm receipt of the return. However, they will not refund or issue store credit for the original shipping cost, nor will they cover the cost of return shipping.

For non-personalized items, you may request a return and refund as long as the request is sent within 3 business days of your delivery date. Once your return request is approved, you may mail your order back to them and they will issue a refund for the cost of the item. Again, they will not refund or issue store credit for the original shipping cost, nor will they cover the cost of return shipping.

For custom and personalized items, they do not issue refunds. You can see their 7 Day Store Credit Guarantee if you have a custom or personalized item you do not want to keep. All returns must be received within 30 days of the delivery date. The return mailing address is Rusted Orange Craftworks Co., 1998 W 2700 S Syracuse, UT 84075.

Rusted Orange Craftworks Co. has a detailed Return and Exchange Policy. If your order is damaged, defective, or incorrect, you can refer to their Damaged and Defective Warranty policy. They offer a 7 Day Store Credit Guarantee. If you are not satisfied with your purchase, you can mail your order back to them within 7 calendar days of delivery and they will issue store credit to you in the amount you paid for the item, once they confirm receipt of the return. However, they will not refund or issue store credit for the original shipping cost, nor will they cover the cost of return shipping.

For non-personalized items, you may request a return and refund as long as the request is sent within 3 business days of your delivery date. Once your return request is approved, you may mail your order back to them and they will issue a refund for the cost of the item. Again, they will not refund or issue store credit for the original shipping cost, nor will they cover the cost of return shipping.

For custom and personalized items, they do not issue refunds. You can see their 7 Day Store Credit Guarantee if you have a custom or personalized item you do not want to keep. All returns must be received within 30 days of the delivery date.

Regarding their Shipping Policy, their production timeline from order to shipping is typically 5-7 business days from purchase. Orders are produced on a first-come, first-served basis. Shipping is $6.99 for the first item and $2.99 for each additional item, or free with a cart total of $40 or more within the US for all items, every day. They ship to all 50 US states. They reserve the right to combine multiple orders and ship them together without refunding shipping charges.